Salary range - $75,000 to $85,000/year

Job Posting - Director of Sales & Marketing

Lead the property's sales objectives including identifying and managing key accounts, attracting new clients, coordinating and completing various sales activities, Primary focus on developing corporate accounts in the local market. Additional segments include banquets, sports, tour and small groups.

At Holiday Inn Express® we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors: ·

Make a Connection show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way ·

Be Helpful familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way ·

Be Efficient take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to

DUTIES AND RESPONSIBILITIES

Financial Returns: ·

Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity. · Maintain focus on selling guest room accommodation and other services to drive revenue and improve property market share.

People:

Ensure strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develop and conduct persuasive verbal sales presentations to prospective clients. Provide sales training to hotel staff, as appropriate. Answering clients' comments, issues and complaints. Provide day to day leadership in achieving high levels of guest satisfaction ·

Guest Experience: ·

Train and lead all team members to deliver a superior guest experience. Make time to interact with guests, solicit feedback and build relationships. Carry out the special needs and requests of guests, VIP, repeat visitors and club members. ·

Responsible Business: · Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining both health & safety and environmentally-conscious initiatives. · Perform other duties as assigned. May also serve as manager on duty.

ACCOUNTABILITY: Achieve weekly activity goals: property sites, prospecting calls, entertainment and sales calls. Preparation of weekly sales reports. Implementation of property/ individual actions plans and participation in weekly and quarterly meetings. Comply with attendance expectations and be available to work on a regular basis.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you come in. When you're part of the Holiday Inn Express brand you're more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Holiday Inn Express - Metrotown is located at 4405 Central Boulevard in Burnaby.

Steps from Metrotown Mall and Metrotown Skytrain station. Our property features such amenities as complimentary hot breakfast buffet, swimming pool, fitness center and conference center. Adjacent to property is Station Square featuring a variety of restaurants and retail stores.

QUALIFICATIONS AND REQUIREMENTS

The ideal candidate is likely to have worked at least 3 years in a hotel environment, be able to demonstrate initiative and be someone who has a reputation for delivering great service.

Preference given to candidates with Holiday Inn experience.

In return, the Holiday Inn Express will give you a competitive salary and benefits package, as well as opportunities to learn new skills and grow your career.

Please submit resumes and cover letters

This hotel is independently owned and operated by Anthem Metrotown Hotel LP