About the Role

We are seeking an experienced and results-driven Account Director to lead and grow strategic client relationships from our Atlanta office. In this role, you will act as a trusted advisor to key accounts, oversee account strategy and execution, and ensure exceptional client satisfaction while driving business growth.

This is a senior-level position for a strong relationship builder who combines strategic thinking, operational excellence, and leadership.

Key Responsibilities

• Lead and manage a portfolio of strategic client accounts

• Develop long-term account strategies to drive revenue growth and client retention

• Serve as the primary point of contact and trusted partner for senior client stakeholders

• Identify opportunities for account expansion, cross-selling, and upselling

• Oversee the delivery of projects and ensure quality, timelines, and budgets are met

• Collaborate closely with internal teams (sales, marketing, operations, creative, etc.)

• Monitor account performance, KPIs, and profitability

• Prepare and present reports, proposals, and strategic recommendations to clients

• Mentor and support account managers and team members as needed

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field

• 7+ years of experience in account management, client services, or business development

• Proven experience managing high-value or enterprise-level accounts

• Strong strategic, analytical, and problem-solving skills

• Excellent communication, presentation, and negotiation abilities

• Ability to manage multiple priorities in a fast-paced environment

• Experience with CRM systems and reporting tools

• Professional fluency in English; additional languages are a plus

What We Offer

• Full-time, permanent position based in Atlanta

• Competitive salary based on experience

• Performance-based bonus

• Comprehensive benefits package (health, dental, vision, retirement plan)

• Paid time off and holidays

• Collaborative, growth-oriented work environment

• Opportunities for career advancement and leadership development